Refunds and cancellation

Last updated 9 November 2026. Applies to Skwirl Plus, the paid plan.

Skwirl's free plan costs nothing, so there's nothing to refund. This page is about Skwirl Plus. Payments are handled by Dodo Payments, who act as the seller of record, so your card statement and receipt come from them on Skwirl's behalf.

Cancel any time

• You can cancel Skwirl Plus whenever you like, from the app or by messaging us. There's no fee and no notice period.
• When you cancel, Plus stays on until the end of the period you've already paid for, then your account goes back to the free plan. You won't be charged again.
• Your notes, lists and categories stay yours either way. Cancelling never deletes anything.

Refunds

• Monthly plan: a full refund if you ask within 7 days of a charge.
• Yearly plan: a full refund if you ask within 14 days of a charge.
• No reason needed. If Skwirl isn't working for you, we'd rather give the money back.
• After those windows, we don't refund the rest of a period you've already started, but you can cancel so you're not charged again.
• If Skwirl Plus stops working for a long stretch because of a problem on our side, or if we ever shut Plus down, we'll refund the unused part of what you paid.
• Where the law where you live gives you more rights than this page, those rights apply.

How to ask for a refund

• In Skwirl, open your profile (the circle with your initial), then Contact us, and say you'd like a refund. Or email support@skwirl.app from the email you paid with.
• We reply within 2 working days. Approved refunds go back to the card or account you paid with, through Dodo Payments, and usually arrive within 5 to 10 working days depending on your bank.
• Please contact us before disputing a charge with your bank. It's faster for you, and we'll sort it out.

See also the terms and the privacy page.